Licensing FAQ
Frequently Asked Questions about Purchasing and Licensing Transparent Lock Screen
Is it a subscription?
No. Transparent Lock Screen licenses are permanent. If you choose not to update to a newer version, you pay only once and can use the software indefinitely.
Do you rebill for software updates?
No, we do not rebill. If you require a newer version of Transparent Lock Screen, you will need to place a new order yourself.
Where can I download the EULA?
The End User License Agreement (EULA) can be downloaded here.
How can I receive a 50% update discount?
Please contact us with your existing license ID, and we will provide further instructions.
Are licenses per user or per computer?
Transparent Lock Screen is licensed per computer. In multi-user environments (e.g., terminal servers or quick user switching), only one license per machine is required. Each virtual machine (e.g., VMware, Hyper-V, or VirtualBox) must be licensed separately, even if running on the same hardware.
Do I need an internet connection to apply the license key?
No. Transparent Lock Screen does not require an internet connection for installation or licensing. You can use it in a completely isolated environment.
What will I receive after purchase?
The software available for download from our website is a fully featured 15-day trial. After making the purchase, you will receive a license key, which you must apply to the trial version to remove the 15-day limitation.
Can I extend my trial period?
Yes. If you need additional time for testing, integration, internal approval, or other corporate procedures, please contact us. We will gladly provide a free temporary license key.
Do you have resellers?
We collaborate with major international software distributors and integrators such as SHI, SoftwareOne, TD Synnex, and DXC. We welcome new partnerships, large or small. If you prefer purchasing through your reseller, please ask them to contact us. If you are a reseller, reach out directly for favorable terms.
How does the 90-day money-back guarantee work?
If you are not fully satisfied with your purchase, please contact us describing the issue, and we will issue a full refund. This guarantee applies only if you purchased directly from us (not via a reseller). Refunds are issued to the original payment method used.
Can I transfer my license between computers?
Yes. Licenses can be transferred an unlimited number of times between computers. You do not need to contact us to transfer your license. Follow these steps to transfer your license:
- Install Transparent Lock Screen on the new computer in trial mode without activating the license.
- Ensure the license is no longer used on the previous computer using one of these methods:
- Uninstall the software
- Delete the license key from the registry
- Format the hard drive or recycle the old computer
- Wait at least 24 hours.
- Apply the license key to the new computer.